A popular consumer item was due to arrive at our house, delivered by DHL, but they had come by twice and no one was home. So I decide to trudge to their facility at 40th Street and 12th Avenue in NYC, miles (it seemed in the glowering heat) from the nearest subway stop.
For a few precious seconds, I held the item in my hands. But then I had to give it back to them. The problem: the package is addressed to my wife, not to me. Okay, different last names, I can understand that. But what about the fact that my driver's license shows that I have the same address? And that presumably I would have been allowed to sign for it at our house?
Not good enough? What about the fact that my health insurance card has both our names?
Not good enough either. I kept my temper, and trudged the long blocks back to the subway empty-handed.
UPDATE: My strong advice to all readers is DON'T, UNDER ANY CIRCUMSTANCES WHERE YOU HAVE A CHOICE, USE DHL. The supervisor at their whimsically named "Customer Service Department" promised me a home delivery of the item the next day. I had to be home specially for several hours when this was mildly inconvenient, but I figured why not to get things resolved.
Needless to say, the delivery did not come. Presumably it will sent back to the shipper, and the comedy will have to begin all over again.
I am trying to decide what "DHL" stands for. "DH" is pretty clearly "Don't Help," but what about the L?